Frequently Asked Questions
Answers to common questions about Semlora: how it works, pricing, privacy, and mental wellness support.
About Semlora
- What is Semlora?
- Semlora is a mental wellness platform designed for Nigerians who want gentle, supportive care. We offer AI-guided check-ins, licensed therapist sessions, and a space that feels human, not clinical.
- Who is Semlora for?
- Semlora is for anyone seeking gentle support with their mental wellness, whether navigating everyday stress, seeking clarity during challenging times, or simply wanting a safe space to reflect and grow.
Getting Started
- How do I create an account?
- Visit dashboard.semlora.com, enter your basic information, and you are ready to begin. No complicated forms or lengthy questionnaires. Just a simple, welcoming onboarding experience.
- Is Semlora available on Android?
- Yes. Semlora is now live on Android. Download the app from the Google Play Store. An iOS version is in development and coming soon.
Pricing and Access
- Is it really free?
- Yes. Every Semlora account includes one free session with a licensed therapist every month, automatically renewed. No credit card required to sign up.
- What if I need more than one session?
- You can buy extra sessions individually at any time. No subscription or plan change needed. Just pick a time that works and book directly.
- Do I need a credit card to sign up?
- No. Creating an account and claiming your monthly free session requires no payment information upfront.
Features and Languages
- What languages are supported?
- Semlora currently supports English, Yoruba, Hausa, and Igbo, because we believe mental wellness support should feel familiar. We are continually working to add more languages.
- Are your therapists licensed?
- Yes. All therapists on Semlora are vetted, licensed mental health professionals. We verify credentials before any therapist is listed on the platform.